Welcome to 112 ARCADIA, your exclusive Pickleball Paradise. We are committed to protecting the privacy of our esteemed members and visitors, ensuring your personal information is handled with the utmost care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, including court bookings and future product offerings.
1. Information We Collect
When you engage with 112 ARCADIA, we may collect the following types of personal information:
- Personal Identifiers: Your full name, date of birth (DOB), email address, and phone number.
- Booking Details: Information related to your court reservations, preferred times, and any specific requests.
- Transaction Data: Details concerning payments made for bookings or any future product purchases (though we do not store full credit card numbers; these are handled by secure payment gateways).
- Communication Data: Records of your interactions with us, including emails, phone calls, and feedback.
- Usage Data (Website): Information about how you access and use our website, such as IP address, browser type, pages viewed, and duration of visits.
2. How We Use Your Information
The information we collect is used to enhance your experience and provide our services effectively:
- To Provide Services: To process your court bookings, manage your schedule, and facilitate your access to our facilities.
- For Communication: To send you booking confirmations, important updates, service announcements, and respond to your inquiries.
- To Personalize Your Experience: To offer tailored recommendations for court times, events, or future products that may be of interest to you.
- For Internal Operations: To improve our services, website functionality, and overall member experience. This includes data analysis, security monitoring, and operational management.
- For Future Product Offerings: Should we introduce new products or services, your data may be used to inform you about these and facilitate your purchases.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
Your privacy is paramount. 112 ARCADIA does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only under the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, managing bookings, or delivering other services (e.g., email communication platforms). These providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
- Cafe Partners: Limited relevant information may be shared with our collaborating cafe partners to facilitate integrated services, such as pre-ordered refreshments with your court booking, solely for the purpose of fulfilling your requests.
- Legal Requirements: If required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change of ownership or control of your personal information.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial safeguards. While we strive to protect your data, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
5. Your Data Rights
You have certain rights regarding your personal information:
- Correction: You can request that we correct any inaccurate or incomplete personal data.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website, 112arcadia.com, may use “cookies” and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
7. Changes to This Privacy Policy
112 ARCADIA may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Firm Name: 112 ARCADIA
Email: 112arcadia.in@gmail.com
Website: 112arcadia.com