At 112 ARCADIA, we strive to offer an unparalleled playing experience within our luxurious, sensory-designed courts. We understand that plans can sometimes change, and we aim to provide a clear and fair policy for cancellations and refunds.
Cancellation & Refund Eligibility
To ensure fairness and the availability of our exclusive court times for all members, bookings are eligible for a refund only if cancelled at least 6hours prior to the scheduled start time of your play session.
Cancellations made less than 6 hours before the booking will unfortunately not be eligible for a refund. This policy allows us to manage court availability and maintain the quality of service for our valued community.
Refund Process
Should your cancellation meet the eligibility criteria, your refund will be promptly initiated back to the original payment method used for the booking.
Please be aware that while we process refunds swiftly, it may take some time for your bank or credit card company to process and post the refund to your account. The exact timeline can vary depending on individual financial institutions. We appreciate your patience and understanding in this matter.
Contact Us
For any queries regarding your booking, cancellation, or refund status, please do not hesitate to contact our dedicated support team. We are here to assist you.
Email: 112arcadia.in@gmail.com
Website: 112arcadia.com